Keyboard & navigation
Logical tab order, visible focus, modal close behavior, and key navigation support where technically possible.
Accessibility-first process
Ongoing compliance work
Human support available
Accessibility Statement
We are committed to making our website accessible and usable for all people, regardless of ability, language, or assistive technology.
Scope and legal framework
This statement describes our accessibility measures, known limitations, and support process. It is maintained as a living document and reviewed periodically.
Where applicable, we aim to follow WCAG 2.1 Level AA principles and relevant local consumer-accessibility obligations. If any requirement changes, we update this page and implementation priorities accordingly.
Legal notice: this statement is informational and operational in nature. For formal legal interpretation of specific obligations, independent legal counsel may be required.
Israeli accessibility law and Standard 5568
In Israel, accessibility of digital services is regulated under the Equal Rights for Persons with Disabilities Law (1988) and related regulations and guidelines. Israeli Standard 5568 for accessible internet content is based on internationally recognized web accessibility guidelines (including WCAG). We strive to meet these requirements for our customers in Israel, in addition to WCAG 2.1 Level AA where practicable.
Accessibility coordinator
You can reach us regarding accessibility barriers, help completing a purchase, or requests for reasonable adjustments via the contacts below. Please include “accessibility” in the subject or first message.
- Email: [email protected]
- Phone: 054-555-6665
External accessibility complaints (Israel)
If you are not satisfied with how we handled an accessibility request, you may contact the Commission for Equal Rights of Persons with Disabilities in Israel. Use the official government page for up-to-date contact options and filing information.
Commission for Equal Rights of Persons with Disabilities (Israel) — gov.il (Opens in a new tab)Accessibility categories on this website
Visual readability
Font scaling, spacing controls, contrast modes, reduced motion options, and readable-font preset for low-vision users.
Multilingual access
Interface and content pathways support Hebrew, Arabic, and English with direction-aware layout handling.
Device compatibility
Responsive experience across desktop and mobile, with compatible behavior for mainstream browsers and assistive tools.
Accessibility tools available to users
- Adjustable font size and text spacing
- High contrast, dark mode, and light palette option
- Readable font stack, grayscale, reduced motion, and stronger focus indicators
- Optional reading guide and enhanced link highlighting
- Local preference storage in browser only (not transmitted to server)
Known limitations and third-party services
Some flows (for example external payment providers, embedded third-party widgets, or partner content) may partially depend on external vendors. We monitor these areas and report barriers when identified.
If a third-party component creates an accessibility issue, contact us. We will provide an alternative path where possible and escalate remediation with the relevant provider.
How to report an accessibility issue
Step 1: Send details
Include the page URL, the issue description, and what you tried to do.
Step 2: Add technical context
Browser, device type, and assistive technology (if used) help us reproduce faster.
Step 3: Receive follow-up
We acknowledge requests, investigate, and communicate status updates until closure.
Support commitments
Acknowledgment
Initial response target: within 5 Israeli business days (Sunday–Thursday), excluding public holidays in Israel.
Priority handling
Critical barriers affecting checkout or account access are prioritized.
Alternative assistance
If immediate remediation is not possible, we provide a manual support path.
Contact for accessibility assistance
Use our contact page and choose the most convenient communication channel. Please mention that your request is accessibility-related so we can route it quickly.
Last updated: March 2026.